International Murphy Beds Inc. will gladly accept returns for all unused, merchandise that are in their original condition within 30 days of receipt of delivery. The cost of the outbound and return shipping will be deducted from your refund amount. A twenty-five percent (25%) restocking fee will also be charged for returned orders.
For all returns and exchanges, please send an email stating your reason for returning to firstname.lastname@example.org with Invoice number to be returned/exchanged within 30 days from the date the package was delivered.
Returns must be received in new, unused condition and in the original packaging. All returns must be shipped with tracking number(s) and insured.
Once we receive your package, your refund will be processed within 3 business days. Please note that your banking institution may require additional days to process and post this transaction to your account.
Local customers are welcome to return their purchase to our location within the 30 day period from the date the package was delivered. Please contact us prior to returning.
For any questions or concerns regarding the return/exchange process, please email customer service at email@example.com.
International Murphy Beds Inc.
Office: 16455 62nd Avenue,
Surrey, BC, V3S 0Y6 Canada
1-800-947-0608 or 604-671-9200